Common Questions and Answers
Below are answers to some of the most frequently asked questions within our organisation. Feel free to add new questions or tailor these to match your workflows.
How do I apply for annual leave?
Leave applications are managed through the People & Culture portal. Navigate to the People & Culture page and follow the instructions to submit your request. Once approved, your leave will appear on the event calendar.
Where can I find the latest price list?
Price lists and sales materials are available on the Marketing Resources page under the Operations section. Download the most recent PDF or contact the marketing team for additional formats.
How do I reset my IT password?
If you’ve forgotten your password or need to reset it, visit the IT Support page and click on the password reset link. Follow the prompts or contact the help desk for assistance.
What’s the process for expense reimbursement?
Complete the expense reimbursement form found in the Forms & Templates section. Attach receipts and submit the form to the Finance team for approval.
Have a question that isn’t listed here? Send your query to the People & Culture team or raise a ticket via IT Support.